At SerenityDistro, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our practices regarding order processing, delivery timelines, and related terms.
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
We partner with trusted courier services to ensure timely and secure delivery.
Estimated delivery timelines:
Local/Within City: 2–4 business days
Domestic (Within USA): 4–7 business days
International Shipping: International orders are prohibited.
Note: Delivery times may vary due to external factors such as weather, courier delays, or regional restrictions.
Shipping costs are calculated at checkout based on order value, weight, and delivery location.
Free shipping may be offered on promotional orders or above a specified amount.
Once your order is shipped, you will receive an email/SMS with the tracking number and courier details.
You can track your order status directly on the courier partner’s website.
Customers are responsible for providing complete and accurate shipping information.
SerenityDistro will not be held liable for delays or non-delivery caused by incorrect addresses.
We are not responsible for delays caused by courier companies, customs processes, natural disasters, or unforeseen events.
In case of significant delays, we will notify you promptly.
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
If your order is lost in transit, we will work with our courier partners to resolve the issue.
We do not take any international orders, we will not ship any international orders, and we will not fulfill any international orders. Requests for international orders will be denied with no exceptions.
For shipping-related inquiries, please reach out:
đź“§ info@serenitydistro.com
At Serenity Distro, we bring you the finest selection of hemp-derived products from some of the most trusted brands in the industry.
The products available have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease, and their effectiveness has not been confirmed by FDA-approved research. Always consult a qualified healthcare provider before using any product, especially if you are pregnant, nursing, taking medications, or have a medical condition. All products sold are derived from industrial hemp and comply with the 2018 Farm Bill, containing less than 0.3% Delta-9 THC by dry weight. While federally legal, hemp laws vary by state and locality. It is the sole responsibility of the customer to understand and follow all applicable laws before making a purchase. Delta-8 THC products are not available for sale or shipment to states where Delta-8 THC is prohibited or restricted by law. We do not ship or sell Delta-8 products to any jurisdiction where such products are illegal. It is the customer’s responsibility to be aware of and comply with all applicable local and state laws before placing an orde We do not offer medical advice and assumes no responsibility for any legal consequences resulting from the use or possession of our products in jurisdictions where they may be restricted. By accessing and using this website, you agree to our Privacy Policy and Terms & Conditions.
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